![]() While the developers are working toward a fully open source platform, it has not happened yet as of this writing. But as a purist, I would recommend avoiding that feature. SpiderOak does provide the ability to create a password hint in case you forget. So make sure you don’t lose your password or else the data on their servers will be lost to you forever. This is a problem inherent to complete privacy. If you want to retain complete privacy, I would just recommend never logging into the website or mobile apps to get your data.Īs a side-effect of Zero-Knowledge, your password can never be recovered if you lose it. However, if for some reason they stored the encryption keys to files you’ve already uploaded, then they may still have those even after you change your password. As long as you never type that new password into their website or into the mobile app, they will not have access to your keys anymore. If you have used the mobile app or website in the past and you decide to go back to Zero-Knowledge usage, just change your password in the SpiderOak client installed on your computer. However, as long as you never log into the website and never use the mobile app, the Zero-Knowledge policy remains in effect. I really hate to say it, but unfortunately that is actually happening. For instance, if they were ever secretly coerced by the government to hand over access to your data, they would have that ability. In these situations, your encryption keys are temporarily exposed on their servers and SpiderOak employees technically have the ability to see them, even if they choose not to. 1) If you use the SpiderOak mobile app on your phone or tablet or 2) if you log into their website to access your data (this includes the sharing feature). There are two situations in which it’s possible for SpiderOak employees to gain access to your data.
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