![]() Please review the list of supported operating systems and note that versions not explicitly listed there are not supported. If you received an email about end of support but you're notrunning one of the operating systems mentioned in this article, the Dropbox application might be running in an unsupported configuration. I got an email about this, but I'm not running one of the operating systems listed here You can access them from another supported device, or on if you're using a supported browser. If you're using the Dropbox desktop app on a computer with one of these operating systems, and you choose not to update it, your files will remain in your Dropbox account. ![]() You can check to see if members of your team are running the Dropbox desktop app on one of these operating systems. Under Most recent activity, hover over the " i" icon to see that device's operating system. To see which version of an operating system is running on your computer: To continue using the Dropbox desktop app on that computer after support has ended for your operating system, you'll need to update your operating system to a supported version.įor instructions on updating your Windows operating system, visit the Microsoft websiteįor instructions on updating your OS X operating system, visit the Apple website You'll also be signed out of the Dropbox desktop app on that computer. When an operating system is no longer supported, the Dropbox application will stop syncing any changes. Thus the following versions of Windows are no longer supported for the Dropbox desktop app: ![]() Microsoft stopped supporting Windows Vista in April 2017. We are ending our support of the Dropbox app for these operating systems to keep our product offerings in line.Īpple stopped providing security updates to OS X 10.8 in 2015 and keeps a list of obsolete devices. Thus the following versions of OS X are no longer supported for the Dropbox desktop app: These versions are not always compatible with older operating systems. We regularly release new versions of the Dropbox app with additional features, better performance, and enhanced security. What operating systems are currently supported with the Dropbox desktop app? Why is this happening? Note: You should still be able to access the Dropbox website () from a computer that runs one of these operating systems. You will no longer be able to access the Dropbox desktop application on that computer unless you update the operating system to a supported version. On this date, you'll be automatically signed out of the Dropbox desktop application if you use it on a computer that runs one of these operating systems. On January 16, 2018, Dropbox will completely stop supporting these versions. On November 3, 2017, the Dropbox desktop application will no longer be available for download or install on devices that run the following operating systems: My computer is no longer supported, or won't be supported soon.
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